This privacy notice for Petrel Winstmere (we, us, or our) explains how we collect, use, store, and share information when you use our services (Services), including when you visit our website or contact us. Questions? Contact us at [email protected].
Overview
We process personal data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, and improve performance. You have privacy rights under applicable law. If you do not agree with this notice, do not use our Services.
Data we gather
We may collect technical information such as IP address, device and browser type, pages visited, timestamps, and crash reports, as well as details you provide yourself-for example, your name, email, and phone number when you ask to be connected to a third-party platform. Some technical data may not identify you.
You are not required to provide information, but without it we may be unable to offer certain features. The Website is not intended for children under 18; if we learn we have collected a child's information, we will delete it promptly where required.
Purposes and legal grounds
We process information to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Common purpose | Common legal basis | |
|---|---|---|
| 1 | Pass your details to a third-party platform you ask us to contact | Consent / pre-contract steps at your request |
| 2 | Support, security, fraud prevention, analytics, and running the business | Legitimate interests and/or legal duty |
Data sharing and cross-border transfers
We may disclose data to service providers bound by confidentiality; to third-party platforms when you request an introduction; to professional advisers; to authorities where the law requires it; and to a successor in a merger or asset sale. Data may be processed outside your country; where needed, we rely on suitable safeguards such as standard contractual clauses or other mechanisms recognised under applicable law.
Cookies
We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Category | Use |
|---|---|
| Essential | Security, session handling, and core site functionality. |
| Functional / analytics | Store preferences and track aggregated usage to help improve the Website. |
Retention, security, and external websites
We keep information only as long as needed for the purposes above and to meet legal requirements, then delete or anonymise it where possible. We apply reasonable safeguards, but transmission over the internet is never completely risk-free. Third-party sites we link to have their own policies.
Your rights and changes
Where local law applies, you may ask to access, correct, erase, restrict, port, or object to certain processing, and you may withdraw consent where processing relies on consent. We may revise this notice by publishing an updated version on the Website.